Key Account Manager

Region: Midlands/ Yorkshire

Hybrid working pattern

About us…

We are an off-site manufacturer, at the forefront of the sector. We have a range of sustainable build systems, that utilise Modern Methods of Construction (MMC) that allows us to construct homes which are Greener, Faster and Better.

We supply the nation’s House Builders with state of the art, third party certified wall panel systems, large floor cassettes and roof systems. Nationwide, from Exeter to Aberdeen and everything in between we have a network of skilled Installers and regional Construction Managers and Supervisors installing timber superstructures on our customer’s developments.

With a capacity to manufacture 10k houses a year, we supply and install for the UK’s leading private house builders. We do the same in the affordable sector working for national and regional contractors. We also enjoy strong relationships with more regionally focussed house builders. So, our portfolio of projects is diverse from small developments to large schemes and a variety of designs. We have a range of build systems and services to suit our client’s needs; it’s what we call tailored customisation. We differentiate ourselves through great client service, even going so far as offer training modules to our clients on MMC.

We are always pushing for better ways to make off-site manufacturing more efficient, better quality, more cost effective and make net carbon homes a reality. That’s why we have exciting plans to grow our business.

What a great time to join the off-Site sector and Donaldson Timber Systems: building in volume and faster to overcome the housing shortage crisis; building leaner with off-site manufacturing techniques to overcome skills shortages; building with the world’s truly sustainable material: timber – to help the country get to net zero carbon by 2050.

Want to know more? You’ll find us here: https://dtstestsite-dev.10web.me/

And…We are part of the Donaldson Group.

We are a part of a group of 11 businesses operating from 48 locations throughout the UK. Established in 1860, Donaldson Group is one of UK’s largest, privately owned timber companies supporting the construction industry. Family owned, our offer includes: B2B, retail, ecommerce, all with shared values and a common vision, driven by the desire to always do good. We are focused on always providing a number one customer experience, embracing innovation, and doing things in a sustainable way, not just for our business but also for the communities we operate in. But most of all, our People are at the heart of everything we do, which is why we are committed to nurturing and empowering our 1,700+ colleagues across the UK.

We are ambitious about diversity and inclusion. We specifically encourage those from minoritised ethnic groups to apply for this post as they are currently underrepresented in the manufacturing and construction sectors of our organisation.

Our success has been built from our ability to build long-term relationships with clients, becoming an integral part of their business process with our complete service solution.  Our services cover concept design information and technical guidance, full design service, manufacturing, delivery and construction on site.

Team South Overview

The teams lead all customer-facing and margin generating activities across the South region via a group of Regional Delivery Teams (RDT). Each RDT comprises of Key Account Manager, Estimator, Pre-Construction Manager, Construction Manager and Surveyor and the team is responsible for delivering monthly, quarterly and annually safety, revenue and margin targets through a portfolio of regional customers.

The Role

The purpose of this role is to contribute to the development of, and implementation of a robust sales strategy to meet our business plan sales targets through selected Key Accounts across the Midlands/ Yorkshire.

This will be achieved through a combination of cold calling, follow up on prospects and furthering relationships with current contacts within the key accounts. A focused approach and consistent delivery is required to ensure sales targets are met across a range of market sectors and client types. The role is most suited to an experienced sales professional with a proven and demonstratable record of achieving targets for high costed products that require explanation, understanding of a clients’ business and projects along with the ability to actively influence, persuade and sell successfully.

This role requires home office working with occasional attendance at head office.

Your Responsibilities

• Develop and deliver sales plan for your accounts using full, up to date and thorough understanding of the regional market sectors, economy, our competitors (their strategy, products, pricing strategy, tactical plans, financial deals etc) using our business plan and sales and marketing strategy as the basis for your plans.
• Access risks for project start dates to ensure all projects are planned accurately for manufacturing requirements.
• Provide full input to client quote briefs in preparation for estimating and work with the estimating team to develop robust client tenders and pitch documentation, ready to present to potential clients in the knowledge that the pitch meets their requirements in full.
• Development and provision of financial and sales reports monthly.
• Deliver objectives to meet business plan and targets for the accounts.
• Have a full understanding of our brand, our values, our customer charter and perform to those standards consistently.
• Provide market, sales, financial, competitor and trend information to Managing Director.
• Work in partnership with other internal departments/divisions and external companies to deliver targets.

My Skills

• Evidence of selling skills at the highest level.
• Excellent influencing and communication skills.
• Evidence of ability to deliver excellence in fast paced environment to strict budgets and deadlines.
• Understanding and experience of construction sector or high value product selling to business markets preferable.
• Self-motivated and driven with strong planned approach to delivery.
• Capability to evaluate opportunities and provide analytical reports on which to base decisions.
• Proven experience within a professional sales role.
• Strong administration skills and proficient with Microsoft office.

The full-time hours for this role are 37.5 hours per week over 5 days, Monday to Friday, however there is the opportunity for part-time hours with a variety of options which could be considered. Part-time hours could include shorter working days or fewer days each week.

Salary and Benefits

Donaldson Timber Systems is proud to develop our employees, offering career development and promotion opportunities across the Donaldson Group.

• Competitive salary
• Bonus scheme (subject to bonus scheme rules and performance)
• Holidays – 30 days per annum (Including bank holidays)
• Life assurance
• Pension scheme
• Company Sick pay
• Car Cash Allowance/ Company Car scheme
• Flexible benefits package, including – cycle scheme, holiday trading, dental insurance and taste/gourmet card.
• Employee assistance programme
• Employee Referral Scheme

If this sounds like the right step for your career, please apply to DTScareers@donaldsontimbersystems.com